Use of mobile apps in business

Published: 23rd November 2011
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Mobile Applications though a fairly recent phenomenon; have gained immense popularity in a short span of time due to its portability and easy usability. Nearly 7 to 8 people out of 10 own mobile devices today and almost 4 of them are owners of extremely capable smartphones. The usage of these devices is well on its path of becoming an addiction as it seems to have penetrated every aspect of our lives.
With the coming of high capability devices such as Apple iPhone, Android devices, Blackberry platforms, iPad, tablets, etc consumers started feeling the urge to use them for improving and streamlining their work-related procedures, leading to the emergence of Enterprise Mobile Solutions.
Enterprise Mobile Solutions enable information to be accessed instantly via mobile applications, thus changing the way people work as now data-intensive applications can also be accessed through mobile devices. Organizations globally in every sphere can be seen coming up with cutting-edge enterprise mobility solution to maintain their competitive advantage in the market.
Through the enterprise mobility solution data-intensive processes such as inventory management, leave request process, sales life cycle, etc can be automated on the mobile devices of the employees. This enhances collaboration among employees and departments leading to higher efficiency. Businesses can ensure a free flow of information via various enterprise mobile solutions as it enables employees to send, receive and obtain vital information from anywhere and anytime.
With increasing technological advancements companies are now developing customized apps that can be integrated into enterprise suites securely and consistently. This results in connectivity on workforce’s mobile devices irrespective of their software packages. Customized enterprise mobility solution enables implementation whether you use SAP, Oracle or any other ERP applications.
Armed with productivity advantages and scope for real-time information, Enterprise mobility is high on the agenda of every IT company. Also use of enterprise mobile solutions not only facilitates instant communication but also instant customer responsiveness resulting in improved worker productivity.
Enterprise mobility also saves cost and time of companies by allowing better implementation and enhancement of CRM. Most of the companies are heavily involved in off-site marketing and sales which brings up the requirement of constant access of information for better customer satisfaction. Marketing and sales teams had to be provided with laptops and other expensive equipments for ensuring high quality CRM. But Enterprise mobility saves companies this expense as it is the alternative solution which provides all information and functionality of a CRM application on one’s mobile devices. As a result companies save time and are able to get significant return on investment as well since customer requirements are met rapidly.
Companies are shifting towards having their own enterprise app store for internal application download saving the visit to Apple app store every time a company infrastructure specific mobility solution is needed.
The increasing penetration of mobile devices and its growing ability to do more and more has IT strategist predicting it to be a replacement of enterprise desktop. Businesses are spotting the value of enterprise mobility and increasingly moving towards deployment of mobility solutions to generate better revenues and improve business proficiency. This has IT departments and software vendors working overtime to find out solutions for a host of issues such as data security and workforce device control and management. Moreover a sudden burst of smartphones and tablet computers has them thinking about standardization of the enterprise approach in terms of device type, infrastructure and management.
Pre-built smart phone apps and device control policies such as Remote Wiping, X.509 certificates, etc provide the right boost to data security on enterprise mobility. It can surely be concluded that enterprise mobility is where the market is headed and mobile applications will be soon be the norm across businesses.
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